WHAT IS PUFFER REDS' RETURN POLICY?
All Puffer Reds purchases have a 30-day return policy (some exceptions apply). Return labels are not provided!
All purchases made on Pufferreds.com, or at a Puffer Reds store have a 30-day return period. Feel free to test out those Purple jeans, the Ksubi shirts, the new Nike or Air Jordan drop, and everything else on our catalogue to make sure they fit you the way you want them to.
You can return items (some exceptions apply) for any reason within those 30 days.
Online shopping made friendlier. Enjoy your 30-day trial. Shop confidently with Puffer Reds.
How do I return an order?
The cost to ship returned items must be handled by the customer, some exceptions may apply.
Send an email to email@example.com with your Order Number and a simple Description of the reason for the return. We will promptly send you a return label and the refund will be processed within 2 days from when we receive the returned item.
Please Ship returns to the following address:
113 W Michigan Ave
Ypsilanti, MI 48197
How do I return a store purchase?
You can bring the item you want returned to either of our store locations.
Do I need a receipt?
For orders placed online, we require your order number and a brief description, i.e. - shoes too big. We will send a return label to the email associated to the purchase.
For brick and mortar purchases, the best way is to provide the original receipt. Members' purchases can be accessed without a physical receipt.
- Items (some exceptions apply) may be returned for store credit or exchanged with a different item.