Returns

WHAT IS PUFFER REDS' RETURN POLICY?

All Puffer Reds purchases have a 30-day return policy (some exceptions apply). Return labels are not provided!

All purchases made on Pufferreds.com, or at a Puffer Reds store have a 30-day return period. Feel free to test out those Purple jeans, the Ksubi shirts, the new Nike or Air Jordan drop, and everything else on our catalogue to make sure they fit you the way you want them to.

You can return items (some exceptions apply) for any reason within those 30 days.

Online shopping made friendlier. Enjoy your 30-day trial. Shop confidently with Puffer Reds. 

 

FAQs

How do I return an order?

Costs to ship returned items must be handled by the customer unless the return reason is our fault (wrong size, wrong item, etc.)

Please email orders@pufferreds.com with your Order Number and a simple Description of the reason for a return. We will promptly send you a return label - the refund will be processed within 2 days from the day of we receive the return.

 Please Ship returns to the follwoing address:

ATTN: E-COMMERCE
Puffer Reds
113 W Michigan Ave
Ypsilanti, MI 4819

How do I return a store purchase?

You can bring the item you want return to either of our store locations.

 

Do I need a receipt?

Orders placed online, we would only require your order number and a brief description, i.e. - shoes too big. We will send a return label to the email associated to the purchase.

For brick and mortar purchases, the best way is for you to provide the original receipt. Members' purchases can be accessed without a physical receipt.