HOW DOES PUFFER REDS SHIP THE ITEMS?

We require a minimal 2 day processing period as we operate as a small family owned business. Thank you in advance for being patient with us, please rest assured that we are working around the clock to ship every package as fast as we can. 

You can choose your preferred shipping option during checkout - we provide you with an estimated delivery date based on your delivery address. You have the following shipping options to choose from:

UPS

• UPS Ground
• UPS Standard

USPS

• First Class Mail
• Priority Mail

Free Same-day Instore Pickup

Call in or purchase online to reserve your items for pickup at our Puffer Reds locations.

ADDITIONAL INFORMATION

• We process our online orders Monday - Friday (excluding holidays). Our physical locations are open from Monday - Saturday (excluding holidays).
• If you order multiple items, you may receive multiple, separate deliveries. You will receive shipping information on each package.
• We share the same inventory between 2 of our brick-and-mortar locations; in general we will fulfill your order within 2 days, however some orders may take a few more days due to the items being delivered to our flagship location from the 2nd location. Thank you in advance for being patient with us, please rest assured that we are working around the clock to ship every package as fast as we can. 

Where is my Order?

After your order leaves our store, we won't have any details beyond what you see when you track your order. If you have delivery-related concerns and questions during shipment, please contact the carrier directly:

• UPS
• USPS